Privacy Policy

Last updated June 3rd, 2023

This Privacy Policy ("Policy") explains how Whobeta LLC (“Company,” "we," "us," or "our") collects, uses, shares, and protects the personal information of users ("User," "you," or "your") when you access or use Reconify (including the websites www.reconify.com and app.reconify.com, SDKs, as well as any other related products or services that refer to or link to this Policy) (the "Services"). By accessing or using the Services, you consent to the collection, use, and disclosure of your personal information as described in this Policy. If you do not agree with this Policy, please do not access or use the Services.

We reserve the right to make changes to this Policy at any time and for any reason.  We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy, and you waive any right to receive specific notice of each such change.  

It is your responsibility to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Services after the date such revised Privacy Policy is posted.

Information we Collect

Personal Information

We may collect personal information that you provide to us when you visit our website or use our services. This information may include your name, email address, company name, job title, phone number, and other contact information. 

Financial Information

We may collect financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) when you purchase, order, return, exchange, or request information about our Services. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, Stripe, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

Usage Information

We may collect information about how you interact with the Services, such as IP address, device type, browser type, operating system, referrers, access dates and times, location, features you access, pages you visit, actions you take, and durations of sessions. This information is collected using cookies, web beacons, pixels, log files, and similar technologies.

Use of Information

We may use the collected information for the following purposes:

  • To provide and improve the Services functionality and products;
  • To personalize and enhance your experience with the Services;
  • To communicate with you, respond to your inquiries, and provide customer support;
  • To send you promotional materials, updates, and other information about our services (you may opt-out of receiving such communications);
  • To analyze usage patterns, conduct research, and perform statistical analyses;
  • To comply with legal obligations and enforce our rights.

Data Sharing and Disclosure

We may share information we have collected about you in certain situations. Your information may be disclosed as follows.

Service Providers

We may share your information with third-party service providers who assist us in operating the Services, such as hosting providers, analytics providers, payment processors, email delivery providers, and customer support providers. 

Business Partners 

We may share your information with our business partners or affiliates for marketing, promotional, or research purposes, provided that you have given your consent or as otherwise permitted by applicable laws.

Legal Requirements

We may disclose your information if required by law or if we believe in good faith that such disclosure is necessary to comply with a legal obligation, protect our rights or safety, investigate fraud, or respond to a government request.

Aggregated or Anonymized Data 

We may share aggregated or anonymized data that does not personally identify you for research, marketing, or other purposes.

Sale or Acquisition

If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. You acknowledge that such transfers may occur and that the transferee may decline to honor commitments we made in this Policy.

Tracking Technologies

Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Services. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

Third Party Analytics

We may also use third-party services, such as Google Analytics and others, to allow tracking technologies and remarketing services on the Site through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Site, determine the popularity of certain content and better understand online activity. By accessing the Site, you consent to the collection and use of your information by these third-party vendors.

Security Of Your Information

We use reasonable administrative, technical, and physical security measures to help protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.  Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

Data Retention

We retain your personal information for as long as you have an account with us, or for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

International Transfers

If you are located outside the United States and choose to use the Services, you are transferring your personal information to the U.S. for storage and processing. By providing any information, including personal information, on or to the Services, you consent to such transfer, storage, and processing. 

Options Regarding Your Information

Account Information

You may review or change the personal information in your account or terminate your account by logging into your account settings and updating your account, or by contacting us using the contact information provided below.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. We will take steps to delete your personal information as soon as practicable. However, some information may be retained in archived/backup copies or in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Service and/or comply with legal requirements.

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by: noting your preferences at the time you register your account; logging into your account settings and updating your preferences; following opt-out instructions in emails, or contacting us using the contact information provided below. If you opt-out, we may still send you non-promotional emails about your account or business interactions (for example, account verification, password recovery, transactional communications, or security notices).

If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

Policy For Children

The Services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information. If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided below. 

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at services [at] reconify.com.